Our people

Eltel’s goal is to be the most attractive employer in the industry by focusing on employee engagement and development opportunities. At the same time, we strive to be the best partner in the projects we deliver, prioritizing the well-being of all those affected by our operations.

As a service company reliant on employee dedication and expertise, we recognize the importance of employee engagement. A safe working environment is a key driver of employee satisfaction, workforce attraction, and retention.

Employee engagement survey

Eltel conducts an annual group-wide employee engagement survey. The purpose is to communicate and under stand how the employees feel about various aspects of their work, including managerial duties, workload, and opportunities for professional development. The results inform decision-making and help us identify workplace improvements. The responses are anonymous, but the results can be aggregated at the appropriate organizational level. In 2024, 85% of permanent employees responded to the survey.

Equal treatment and opportunities

Eltel ensures that the perspectives of our workforce inform decisions and activities related to training and skills development through the mandatory Performance and Development Dialogue (PDD). As stated in our Human Resource and Diversity Policy, all employees are to engage in an annual PDD with their supervisors.

The PDD serves as a structured opportunity to align individual or team performance with the company’s strategy, identify learning and development needs, and discuss potential career growth. The PDD dialogues are a key part of enabling employees to express their perspectives on personal development and workplace improvement. The PDD is a part of the Performance management process.

Outcome of the actions in 2024

Eltel’s values were launched in February 2024 – In the Employee Engagement Survey (September 2024) a new section, Company values, was added.
The efforts to communicate the values were quite well received by employees, as the average score in the survey for employee identification with the Company values was 3.9.